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FAQ Section
Can you diagnose my dental condition?
No. We do not offer diagnosis or treatment. A proper diagnosis requires a physical exam and dental imaging. Molar Messenger is for education and preparation purposes only.
Is my information private?
Yes. While we are not a HIPAA-covered entity, we follow best practices for data privacy and do not sell or share your information.
Is Molar Messenger free?
The service is free to use, but standard messaging rates from your phone carrier may apply. No subscription is required.
Who responds to my questions?
Your messages are processed through a secure platform powered by clinical professionals and AI support. Every response is designed to be helpful, safe, and medically appropriate for education and guidance.
How do I opt out?
You can opt out at any time by replying STOP to any of our messages. You will not receive additional responses unless you opt back in.
Do I still need to go to the dentist?
Molar Messenger is an educational resource only. Our service is intended to provide general dental information and triage guidance, not replace professional dental care.
Service Description
Molar Messenger provides general dental information via SMS text message. The content is for informational purposes only and does not replace medical or dental advice. It is not a substitute for professional diagnosis or treatment.
User Agreement
By using our service, you confirm that: you are 18+ years old or have parental consent, you understand this is educational only, you will seek professional care for diagnosis/treatment, and you will not rely solely on our information for health decisions.
SMS Consent & Rates
By texting Molar Messenger, you agree to receive automated messages. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP. Message delivery is not guaranteed.
Limitation of Liability
Molar Messenger does not guarantee the accuracy or applicability of the information provided. We are not liable for any decision or action taken based on the information received through our service. Always consult licensed professionals for medical decisions.
Emergency Disclaimer
This service is not for emergencies. For dental emergencies, severe pain, trauma, or urgent medical situations, contact your dentist immediately, go to an emergency room, or call 911. Do not rely on text messaging for urgent care.
Terms Updates
We may revise these terms at any time. Continued use of the service after changes are made implies your agreement to the updated terms. Material changes will be communicated through our service.
Information We Collect
We collect only the phone number and health-related questions you voluntarily provide through SMS messages. We do not collect additional personal information unless you provide it directly in your messages.
How We Use Your Information
Your information is used solely to provide educational dental responses to your questions. We may analyze aggregated, de-identified data to improve our service, but never share individual information.
Data Security
While we are not a HIPAA-covered entity, we follow best practices to safeguard your personal health information. All messages are transmitted and stored securely using industry-standard encryption methods.
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may only be shared if required by law or to protect safety in emergency situations.
Your Rights
You have the right to opt out of messages (text STOP), request information about data we have, request data deletion, and contact us with privacy concerns at support@molarmessenger.com.
Molar Messenger Contact Form

Contact Molar Messenger

Get answers to your dental questions

📞 +1 (877) 856-2396

📱 Text Message Opt-Out Information

You can opt-out of dental messaging services at any time by replying "STOP" or "QUIT" to any text message you receive from Molar Messenger.